A) Personal Information

When you contact us or request a service, we may ask for:

• Full Name: for communication and identification

• Phone Number: for quick communication and inquiries

• Email: for official correspondence and updates

• Author/Publisher Address: for legal and logistical purposes

• Payment Information: to process orders (securely and reliably)

B) Book and Project Information

• Content of the Book and Manuscript: for editing and publishing

• Descriptive Book Data: title, summary, category

• Copyright and Ownership: for legal protection

C) Usage Data

• Your behavior on the site: through cookies

• Platforms and devices used: to improve service

• Communication messages: to enhance interaction and support

We use our customers' data only for the following purposes:

Providing services

• Processing publishing and editing requests

• Sending copies of modified and published files

Communication

• Responding to customer inquiries

• Sending updates on project status

• Sending emergency notifications

Support and assistance

• Providing publishing and marketing consultations

• Resolving technical issues

• Improving service quality

Security and legal compliance

• Preventing fraud and cybercrime

• Compliance with Saudi and international laws and regulations

• Protecting intellectual property rights

Improvement and development

• Data analysis to improve services

• Conducting research and studies

What we do not use for:

• We do not sell our customers' data

• We do not share it with third parties (unless with your written consent)

• We do not use it for targeted advertising without your consent

• We do not send spam

Encryption

• All payment data is encrypted with SSL 256-bit

• Sensitive communications are encrypted

Access control

• Only Dar Zart employees can access sensitive data

• Each employee has a strong password and a separate account

Backups

• We keep secure backups of your files

• In case of emergency, data can be easily retrieved

Periodic review

• We conduct regular security checks

• We continuously update our systems

We share it with global publishing platforms:

• Amazon KDP

• Draft2Digital

• Kobo

• Apple Books

• Google Play Books

• Scribd

• and others

Reason: To officially and legally publish your book (your name, book summary, and cover images)

We do not share it with:

• Advertising companies

• Social media

• External companies (unless with your consent)

Your account data: as long as you are a customer + one year after service termination

Book files: at least 5 years (legally)

Financial records: 7 years (Saudi legal requirement)

Email messages: until account cancellation

Performance and analysis files: approximately one year

Access

• Request a copy of all your personal data we have

• Duration: within 30 business days

Correction

• Correct any incorrect information

• Continuous updating of your data

Deletion

• Request to delete your personal data (with some legal exceptions)

• Don't forget your book files (they are your property)

Objection

• Object to the use of your data

• Opt-out of promotional emails

Data transfer

• Request your data in a portable format

• to use with another entity

What are they?

Small files stored on your device to enhance your experience

What do we use them for?

• Performance improvement: speeding up website loading

• Remembering: remembering your preferences

• Analysis: understanding how you use the site

How do you control them?

• Open your browser settings

• Look for "Cookies"

• Choose: Accept / Reject / Delete